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Meaningful conversations aren’t always easy, but they are a crucial part of leadership. Deliver constructive feedback with clarity and deal with high emotions in the workplace.
As a manager, sometimes you need to have conversations that you’d rather not have to have. Dealing with performance issues or habitual patterns like chronic lateness can be tough and may stir up emotions, but these conversations are crucial in the workplace and need to be handled in the right way. This practical course will give you the confidence to recognize, plan and manage these conversations, as well as the opportunity to practice using constructive feedback techniques to achieve more positive outcomes.
This workshop is ideal for:
- Supervisors and managers who want to continue to develop their management and leadership skills.