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DATE / TIME EVENTS / INDUSTRY LOCATION
May 24, 2011-
May 24, 2011
08:00AM - 10:30AM
Customer Service Seminar Series
Customer Service Workshops
Sonoma,
Santa Rosa Chamber of Commerce
Event Description

Customer Service = Best Sales Tool.  You've got customers, but how do you keep them?  Sign up for this workshop series today!

The Santa Rosa Chamber of Commerce is offering a two part educational series to help Chamber Member businesses identify what is working and what is not working with their customer service.

This will be a two part workshop presented by Gayle E. Lash of Lash Internet Marketing Services, and John P. McHugh of Winning Workforce.

Session 1 - May 3:  Engage in Proactive Customer Service or Lose Customers

Session 2 - May 24:  Engage in the Proactive Selection of the Right People or Lose Customers

Both workshops will be held from 8:00 - 10:30 am at the Santa Rosa Chamber of Commerce, 637 First Street, Santa Rosa. 

$29 (Members); $60 (Non-Members) Each Workshop

Fee: $0.00

Contact Information
Name: Janet Rogers     Email: janetr@santarosachamber.com
Phone: 707-545-1414

 

 

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