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|DATE / TIME||EVENTS / INDUSTRY||LOCATION|
|Oct 10, 2013-|
Oct 10, 2013
08:00AM - 11:30AM
|Concierge Service Basics|
Customers love the “concierge” service. They love it when you proactively take care of their needs and all the important details. As a concierge, you are often required to achieve the “seemingly impossible” taking on just about any request a client might have, no matter how strange, relying on an extensive list of contacts you have available to you. Yet concierge service techniques do not come naturally. This workshop teaches concierge basics to help you wow customers and create raving fans.
To sign up, or for more information, please call 707.546.2300 x0 or email firstname.lastname@example.org. $50 per person, complimentary to VANTREO clients.
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